Last updated October 7, 2026.
Better Than You Think (btyt) is Lee Harrold, a sole proprietor in Indianapolis, Indiana. We build and run websites and shops for musicians, artists and small businesses, and take their payments through Stripe.
We also represent artists. We book their shows and handle their branding.
This is the agreement between btyt and its clients. Each client also has an order form listing their services, prices and fees. Replying to it, or paying the first invoice, means you agree to both.
Your order form says what we run for you and what it costs. That can be any mix of your site, your mailing list, booking, branding, email forwarding and your domain. If your order form says something different from this page, the order form wins.
Our agreements are non-exclusive. You are free to work with other agents, managers, designers and labels while you work with us.
Billing runs through settlement, our billing tool. You get one monthly subscription on Stripe, one line for each service, charged to the card you put on file. When you add or drop a service, the subscription changes to match and the next invoice shows it.
settlement also tracks what each service costs us to run: hosting, email and text sending, domain renewals. If your usage grows enough that your price no longer covers it, we tell you and agree a new price with you before anything changes.
Cards expire and payments bounce. It happens. A failed payment starts a clock, and settlement walks it through these steps:
Paying the invoice at any step turns everything back on within a few minutes. If you know a payment will be late, tell us. We can stop the clock while we sort it out.
The holding page says the site is paused, not broken. We never delete your site or your list over a late invoice.
Your domain. A lapsed domain can be bought by anyone the day it drops, and getting it back can be impossible. We never let one lapse without talking to you first.
Unsubscribe links. Your subscribers are not part of a billing problem. Their way out of your list keeps working no matter what.
Your shop. Sales through your shop keep working and keep paying out to you, even while an invoice is late. Shutting them off would only cost you money.
You get a Stripe account connected to btyt. You are the seller on every sale: the charge is yours, and so are refunds, disputes, taxes on your sales, and what you promise your buyers.
btyt keeps a fee on each sale, at the rate on your order form. This is separate from your monthly subscription. Stripe's processing fees come out of our fee, not out of your share. Everything else pays out to your bank on Stripe's schedule.
Payment processing is provided by Stripe and is subject to the Stripe Connected Account Agreement, which includes the Stripe Services Agreement. By agreeing to this agreement or continuing to sell through btyt, you agree to those too, and you allow btyt to share information about you and your sales with Stripe.
Either of us can end things with written notice. Your subscription stops at the end of the month you have paid for. Sales already made still pay out, and your Stripe account stays yours.
What is yours goes with you: we hand over your mailing list, transfer your domain, and send you your site's content and files.
We work to keep your site, list and shop running, but they are provided as they are. btyt is not liable for more than what you paid us in the three months before the problem: subscription and per-sale fees together. This agreement follows Indiana law.
If we change this page, we email you at least 30 days before the change takes effect, and change the date above. Your prices only change through your order form.